Terms of Service

Last updated: November 2026

These terms apply to all work done by Shoreview Digital (“I,” “me,” or “Shoreview Digital”), a web design and development studio based in Halifax, Nova Scotia. By requesting a quote, paying a deposit, or using this website, you agree to these terms. Each project is also covered by a written quote, which sets the price and scope for that project.

Quotes and pricing

Prices on this website are starting prices in Canadian dollars. Before any work begins, I provide a written quote based on your project. The quote sets the scope, price, and estimated timeline. Prices do not include HST, which is added where applicable.

Payment

A non-refundable deposit of 50% of the quoted price is due before work begins. The remaining 50% is due when your site is ready to launch, even if the launch date is delayed on your side. Payments are accepted by Interac e-Transfer and by card through Square.

Your site goes live, and files and account access are handed over, only after the final payment is received. Invoices unpaid after 14 days may pause work on your project.

Scope, revisions, and extra work

Each package includes a set number of revision rounds, listed on the pricing page or in your quote. Additional pages, features, revisions, or content work beyond the agreed scope are quoted separately, or billed hourly, and I will get your approval before starting any extra work.

Your responsibilities

You agree to provide text, photos, logos, and other content, and to give feedback in a timely way. Delays on your side may move the launch date. Unless your quote says otherwise, you are responsible for the accuracy of your content and for having the right to use it, including photos, logos, and text.

Timelines

Timelines are estimates, not guarantees. I work on projects around other commitments, so dates depend on prompt feedback and content from you. If a project is on hold because I haven’t heard from you for 60 days, I may close it, and the deposit is kept.

Ownership

You own your domain, hosting accounts, and the content you provide, and I am added to those accounts as a manager. You will never be asked to hand over your passwords, and you can remove my access at any time.

Shoreview Digital keeps ownership of its templates, code libraries, and tools. Once your final payment is received, you receive the right to use the finished website for your business. Unless you tell me otherwise in writing, I may show the finished work in my portfolio and on social media.

Third-party services

Domains, hosting, Shopify subscriptions, apps, and similar services are paid for by you directly to those providers. Their prices and terms are set by them and may change. I’m not responsible for outages, changes, or fees from third-party providers.

Care plans

Care plans are optional and billed month to month. You can cancel at any time, and cancellation takes effect at the end of the current billing period. Each plan includes a set number of hours per month. I track my time and send a monthly summary of the work done. Unused hours do not carry over, and time beyond what is included is billed at an hourly rate with your approval first. Care plans do not include the cost of third-party services such as your Shopify subscription.

Cancellation and refunds

The deposit is non-refundable, as it reserves time in my schedule and covers the initial design and setup work. If you cancel after work has started, the deposit is kept. If the work completed goes beyond the value of the deposit, the additional work is billed at the agreed rate. If I am unable to complete your project, I will refund any amount you have paid for work that was not delivered.

No guarantees about results

I build websites to be fast, mobile-friendly, and search-friendly, but I cannot guarantee search engine rankings, traffic, sales, or any specific business result. Rankings and results depend on many factors outside my control.

Limitation of liability

To the fullest extent allowed by law, Shoreview Digital is not liable for indirect or consequential losses, such as lost profits, lost data, or lost business, arising from the use of your website or my services. My total liability for any claim is limited to the amount you paid for the project or service the claim relates to.

Governing law

These terms are governed by the laws of the Province of Nova Scotia and the federal laws of Canada that apply there.

Changes to these terms

I may update these terms from time to time. The date at the top shows when they were last changed. The terms in effect when you accepted your quote apply to that project.

Contact

Questions about these terms can be sent to hello@shoreviewdigital.ca.